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    Aerdian
    Keymaster

    Infected?
    If you have somehow infected your computer and need help, you’re in the right place. Just create a new thread in this category and title it something better than “infected” or “need help.” Briefly describe your issue so people who can help you will see it. Be sure to provide as much information as possible. Never leave anything out, as that will just cause it to take more time before your issue is resolved.

    Information to Provide:
    – Operating System (Windows 10 Pro, MacOS Mojave, Ubuntu 18.04, etc)
    – Antivirus Software, if applicable (Bitdefender Total Security 2018, Windows Defender, etc)
    – Web Browser When Infected (Microsoft Edge, Safari, Google Chrome, etc)
    – Any other information (how you were infected, what happened, symptoms, etc)

    When your issue has been resolved, be sure to edit your post and add “[Resolved]” to the end of the title.

    Malware Removal Professionals
    If you can help with malware infections, you’re also in the right place. Do your best to help in whatever threads you can. It’s okay if you can’t help everyone. Be patient. Some people aren’t as knowledgeable about malware, which is why you’re helping them. Stay nice and helpful 🙂

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